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🤖 From first question to booked meeting – with the help of Alicia- Secure Meeting AI agent
- yar khader
- 5 days ago
- 2 min read
A guiding hand from the start
When a visitor lands on the Secure Meeting website, they are greeted directly by Alicia – the Secure Meeting AI agent.
Instead of having to search through menus, fill out forms, or wait for a response from an agent, Alicia takes command.
She asks: “How can I help you today?”
Here begins a digital customer journey that is both personal and effective .
Step by step to meeting with the team
Welcoming the visitor – Alicia always greets in a friendly and professional manner.
Understands the need – by asking simple questions, she quickly captures what the visitor is looking for (security, compliance, booking a demo, etc.).
Provides clear answers – regardless of whether it concerns GDPR, Schrems II or NIS2, the customer receives a safe and correct answer immediately.
Handling objections – is the customer unsure? Alicia explains the difference to other solutions and why data sovereignty in Sweden is crucial.
Book the meeting – when the customer is ready, Alicia books a digital meeting with the right person on the team, directly in the calendar.
The result? A smooth transition from curiosity to dialogue – without unnecessary obstacles.
Why Alicia makes a difference
Alicia is more than a chatbot. She is trained in everything related to Secure Meeting , our security solutions and compliance standards . This means she doesn’t just answer – she guides, builds trust and creates the next step in the process .
🔹 Always available 24/7 – no missed opportunities.
🔹 Proactive – she leads the visitor towards action, not just information.
🔹 Safe and professional – all answers are based on Swedish data sovereignty, GDPR and NIS2.
🔹 Efficient – more bookings, fewer lost contacts.
The future of customer experience
With Alicia in place, Secure Meeting offers a customer journey where no one is left alone on the website .
She is always there – to welcome, explain and create contact.
👉 Want to experience it for yourself? Visit our website and start a conversation with Alicia:
